What Doctors Don’t Talk About



Doctors don't always have a reputation for being the best listeners. Studies have shown that when patients start to talk, doctors tend to cut them off, usually after about 17 seconds. That can be frustrating, but does it really affect your care? If the doctor is skilled, how important is it that he or she listens to you? Very important, experts say. Without good communication, a doctor may give you the wrong diagnosis or order tests you don't need. And the less you and your doctor talk about your care or make decisions together, the less likely you are to understand or follow through on your treatment. Whether good dialogue makes you less confused or more invested in your own care, it matters. "It's important that your doctor values and respects you as a patient by listening to you," says Martine Ehrenclou, author of The Take-Charge Patient: How You Can Get the Best Medical Care. "Your relationship with your doctor is really the cornerstone of good health care." You might not be able to change some things that affect your doctor's attention span, such as the shorter and shorter visit times that are common. But you can take steps to make sure your concerns are heard in the time you have.


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