Air Traffic Control To Plane: “Where In God’s Name Are You Going?”

This video should be shown at conferences, HR meetings, team meetings, pretty much everywhere. The air traffic controller is blatantly wrong and then gets defensive when the pilot calls him on his mistake. Rather than push the issue, though, the pilot immediately deescalates the situation. When lives are at stake, there’s no time for an Alpha Male contest.

Watch the video here:

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